One of my many hobby horses and a common misconception that causes many problems for no good reason. They are not creaming money off your rate, you are getting a percentage of theirs. They found the work, they put in the sales effort and they carry the costs of the 90% failure rate on sales conversion. As long as the rate you get is the one you agreed to at the outset, that's all you really need to worry about. The time to argue margins is at renewal, when the agency has far less work to do.
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