Umbrella / ASP Competencies

Score by 'Price'                                                                          
Based on whether the Contractor feels they have paid a fair price for the services provided.
 
Score by 'Customer Service'                                                 
Based on the accessibility and service standards of the Customer Services Team.
 
Score by 'Would work with again'                                          
Based on the whether or not the Contractor would work with the Umbrella / ASP again for future contracts.
 
Score by 'Proficiency of Payroll Team'                                 
Based on the timing and speed of contactor payments as well as the Umbrella / ASP's ability to resolve problems. 
 
Score by 'Joining and / or leaving process'                            
Based on the quality and content of joining materials as well as the speed of receiving a P45 document upon leaving.