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privacy policy

your information, our responsibility

We understand that you care deeply about the how freelancesupermarket.com uses the information held about you. freelancesupermarket.com is committed to protecting your privacy and we have put strict policies into place to ensure that the privacy of your personal information is protected.

This user agreement incorporates how we may collect and use information about you to meet your needs and, the terms and conditions which you agree to by using our website: www.freelancesupermarket.com

Full use of this website and contents of the site are for registered users only. If you are not registered you can view the website but not participate or post on the website. By using our website: www.freelancesupermarket.com you are accepting these terms of use in full.  If you do not agree any part of our terms you should not use this website.

When we first obtain information from you, or when you take a new service from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services. You can normally do this by ticking a box online. 

Who are we?

freelancesupermarket.com provides the most comprehensive and independent analysis into freelance services in the UK. By using a unique Competency Feedback scoring system, we are able to quantify the quality of an individuals or organisations services against their peers or competitors.

What information is held by freelancesupermarket.com when you create your Public Profile?

freelancesupermarket.com allows users to create and update their own Public Profile. Any information provided by a user to be part of their or their business’s Public Profile will be available to the public as part of the freelancesupermarket.com service. Users who create and/or update their own Public Profile can change or delete any information they provide if they choose to do so. Please use caution when posting personal identifiable information; only submit information that is relevant to the purpose of your profile.

Collection and Use of Other Information

In order to make use of certain freelancesupermarket.com online services you may be required to register as a user. From time to time we may use your personal email address to send you information and keep you informed of products and services in which you might be interested. You will always be provided with an opportunity to opt-out of receiving such information. Your contact information may also be used to reach you regarding issues concerning your use of our services or our site, including changes to this privacy policy. Your information may also be used to assist in the better targeting of search results and advertising as part of your use of this service. Please see the Sharing of Public Profile Information section of this document for further information on removing your profile.

freelancesupermarket.com may from time to time aggregate subsets of non-personally identifiable customer data for the purpose of understanding our customer base, determining how we may serve you better, and enhancing the services that we and our customers can provide you.


The security of your personal information is of paramount importance to us. When you enter sensitive information on our registration forms, we encrypt the information we store using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact our online security helpdesk at webmaster@freelancesupermarket.com.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update or delete the information by logging in with your username and password and making the change. You may also send us your request to update or delete your profile information by sending an email to: profiles@freelancesupermarket.com

Confidentiality of Personally Identifiable Information

freelancesupermarket.com will not sell, rent, license or otherwise share the personally identifiable contact information (i.e. your registration email address) that you submit in the context of registration for our services without your prior consent.

To better target ads that are most relevant to website users such as yourself. freelancesupermarket.com may access the Non personal information that may have been collected in the registration process. Personal information such as name and phone number is never accessed or used for this purpose.

Information that you may provide, at your discretion, in creating or updating your Public Profile is intended for public disclosure and thus can be viewed by third parties. We sometimes post customer testimonials on our website which may contain the customer's name and occupation.

We will always get consent from the user prior to posting any testimonials.

Disclosure of Non-personally Identifiable Information

Non-personally Identifiable Information may be shared with our network partners to segment and better target relevant ads to our users. Personal information such as name and phone number is never shared with third parties.


Most websites, including freelancesupermarket.com, use a feature of your browser to set a cookie on your computer. The site placing the cookie on your computer can then recognize the computer when you revisit the site to allow auto log in and track how you’re using the site to help customize your user experience.

You are free to decline cookies. You can configure your browser to accept all cookies, reject all cookies, erase cookies or notify you when a cookie is set.

Unsubscribe / Opt-Out Requests

freelancesupermarket.com gives you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter / communication or by emailing office@freelancesupermarket.com.  After we receive your request, we will send you an email message to confirm that you have been unsubscribed.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by freelancesupermarket.com. Please be aware that we, freelancesupermarket.com, are not responsible for the privacy practices of other such sites. 

We encourage you to be aware when you leave our site and, read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Third-Party Advertisers

The freelancesupermarket.com website includes both direct and third party advertising. Advertisers may use cookies and other technologies to measure the effectiveness of their ads and to increase the likelihood that the ads served are relevant to you. freelancesupermarket.com does not provide any personally identifiable information to third party advertisers, nor do we control or have access to the cookies that may be placed by these advertisers or, to the information they collect.

Disclosures under Law

At freelancesupermarket.com we make every effort to preserve user privacy. We cooperate with legal authorities when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on freelancesupermarket.com.

Website content

The information on freelancesupermarket.com is provided free and for information only, and is provided 'as is'. Whilst every effort has been made to ensure the information contained within this website is correct, it is in no way comprehensive. It is provided for your interest only and is not intended to be relied on as formal legal advice. The posting of information on these pages is not intended to create a lawyer-client relationship, and you should not act or rely on this information without seeking professional advice. No liability is accepted therefore for any errors, or for any losses that may be incurred if it is relied on.


The products and services of freelancesupermarket.com are not targeted to or intended for children under the age of 16. If you are under the age of 16, you may not submit information about yourself to freelancesupermarket.com. freelancesupermarket.com reserves the right to remove any information from its service at its own discretion.

Sharing of Public Profile Information

All information that is contributed by our users for inclusion in their public Profiles will be available to freelancesupermarket.com and anyone using the freelancesupermarket.com website and other freelancesupermarket.com services. If you would like us to remove your Public Profile from our service, send an email to profiles@freelancesupermarket.com with your request and we will gladly remove your information.

Contact Us

If you have any questions or concerns regarding this statement, you should first contact: Freelancesupermarket Limited, Windsor House, Greville Road, Southville, Bristol, BS3 1LL Email: office@freelancesupermarket.com


If we decide to change our privacy policy we will post any changes to this privacy statement on the homepage of freelancesupermarket.com, as well as other places we deem appropriate so that you are aware of those changes. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Last updated on 01.12.2008

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